Refund Policy

Introduction

At DRAXVENIS, we are committed to providing the highest quality services. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

Eligibility for Refunds

1. Services must have been purchased directly through DRAXVENIS.
2. A request for a refund must be made within 30 days of the purchase date.
3. The service must not have been fully consumed or utilized.

Non-Refundable Items

Certain types of services are non-refundable. These include:

• Bespoke services tailored to individual client specifications.
• Services rendered after 30 days from the purchase date.

Process for Refunds

To initiate a refund, please contact our customer service team at [email protected]. Provide your order number and a detailed reason for the refund request. Our team will review the request and respond within 7 business days.

Contact Us

If you have any further questions about our refund policy, please contact us: